Policies and Customer Support

Contact Information

Refund and Dispute Policy

At Hassig Companies, Inc., we take pride in the quality of our workmanship and the satisfaction of our customers. Below is our policy regarding refunds and disputes:

  • Service Refunds: Due to the nature of plumbing services, refunds are not typically offered once a service has been completed. However, if there are any issues with the service provided, please contact us immediately so we can resolve the problem.
  • Workmanship Guarantee: Hassig Companies offers a warranty on our workmanship. If you experience any issues related to the quality of our work within the warranty period, we will return to address the issue at no additional cost to you.
  • Dispute Resolution:
    If you are not satisfied with any aspect of our service, please contact us at (586) 756-7800 or via email at hassig@hassig.net.
    We will work with you to resolve the issue promptly and fairly.
    In the event that a resolution cannot be reached, we are open to discussing mediation or arbitration as alternative means to settle the dispute.

Refund and Dispute Policy

At Hassig Companies, Inc., we take pride in the quality of our workmanship and the satisfaction of our customers. Below is our policy regarding refunds and disputes:

  • Service Refunds: Due to the nature of plumbing services, refunds are not typically offered once a service has been completed. However, if there are any issues with the service provided, please contact us immediately so we can resolve the problem.
  • Workmanship Guarantee: Hassig Companies offers a warranty on our workmanship. If you experience any issues related to the quality of our work within the warranty period, we will return to address the issue at no additional cost to you.
  • Dispute Resolution:
    If you are not satisfied with any aspect of our service, please contact us at (586) 756-7800 or via email at hassig@hassig.net.
    We will work with you to resolve the issue promptly and fairly.
    In the event that a resolution cannot be reached, we are open to discussing mediation or arbitration as alternative means to settle the dispute.

Terms and Conditions of Promotions

From time to time, Hassig Companies, Inc. may offer special promotions or discounts. The following terms apply to any promotional offers:

  • Duration of Promotions: All promotions are valid for a limited time, as specified in the offer.
  • Exclusions: Promotions cannot be combined with other discounts or offers unless otherwise noted.
  • Redemption: To redeem a promotion, please follow the instructions provided with the offer, and mention the promotion at the time of booking or payment.
  • Limitations: Promotions may be subject to certain limitations or exclusions, including availability and geographic restrictions.

Legal or Export Restrictions (if applicable)

Since Hassig Companies does not deal with physical goods, legal or export restrictions are not typically relevant. However, if we provide services in specific jurisdictions, we comply with all applicable local, state, and federal laws.